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Family Sharing

I have two devices that we are sharing an apple account and I just added my phone and got the other person's icloud information came on my phone how do i remove it without removing the phone from the account

iPhone 14 Plus, iOS 16

Posted on Jun 20, 2023 6:22 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2023 7:41 AM

If you are using sharing an account with somebody then Apple's iCloud thinks you are just one person who wants everything on all devices signed in with that account. Make sure that each family member has a unique Apple ID --> Make sure that each family member has a unique Apple ID - Apple Support


This support article instructs as to how to create a new, non-child Apple ID = create an Apple Account. --> How to create a new Apple ID - Apple Support


Merging Apple accounts (IDs) or transferring data is not officially supported. Read the links below for things you may need to do to transfer as much as is possible and to share some others.


Apps and media bought with one ID are permanently associated with that ID. Look into using Family Sharing to continue to be able to use items purchased with one Apple ID with other Apple IDs, and for some data sharing features.

- Family Sharing - What is Family Sharing? - Apple Support

- Set up Family Sharing - Set up Family Sharing - Apple Support


Share folders with iCloud Drive --> Share files and folders in iCloud Drive on iCloud.com - Apple Support


Read How to use Shared Albums in Photos on your iPhone, iPad, and Mac - Apple Support about how to share photos.


If you have signed into the first ID on a device then fortunately when you sign out of that ID, do not erase the device, then sign in with a different ID, it asks you in most cases if you wish to merge the data from the two IDs on your device (toggle the ones you want to on). Say yes and later delete individual items from the other ID that you do not want. Note, in How to save apps and progress on one Appl… - Apple Community a Community Specialist says, "you will not be able to transfer the meta data from one Apple ID to another. Once you switch to another Apple ID the information associated with the old Apple ID will be gone except for physical content on the device like photos and videos." Also turn off storage optimization before doing this. With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. Make sure photo optimization is turned off. Manage your photo and video storage - Apple Support



Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac --> Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support


If another Apple ID is signed in you may need to enter the password for that ID to sign out of that ID first.


Click on this link to learn how to 'Sign in with your Apple ID' --> Sign in with your Apple ID - Apple Support




1 reply
Question marked as Top-ranking reply

Jun 21, 2023 7:41 AM in response to dwanna226

If you are using sharing an account with somebody then Apple's iCloud thinks you are just one person who wants everything on all devices signed in with that account. Make sure that each family member has a unique Apple ID --> Make sure that each family member has a unique Apple ID - Apple Support


This support article instructs as to how to create a new, non-child Apple ID = create an Apple Account. --> How to create a new Apple ID - Apple Support


Merging Apple accounts (IDs) or transferring data is not officially supported. Read the links below for things you may need to do to transfer as much as is possible and to share some others.


Apps and media bought with one ID are permanently associated with that ID. Look into using Family Sharing to continue to be able to use items purchased with one Apple ID with other Apple IDs, and for some data sharing features.

- Family Sharing - What is Family Sharing? - Apple Support

- Set up Family Sharing - Set up Family Sharing - Apple Support


Share folders with iCloud Drive --> Share files and folders in iCloud Drive on iCloud.com - Apple Support


Read How to use Shared Albums in Photos on your iPhone, iPad, and Mac - Apple Support about how to share photos.


If you have signed into the first ID on a device then fortunately when you sign out of that ID, do not erase the device, then sign in with a different ID, it asks you in most cases if you wish to merge the data from the two IDs on your device (toggle the ones you want to on). Say yes and later delete individual items from the other ID that you do not want. Note, in How to save apps and progress on one Appl… - Apple Community a Community Specialist says, "you will not be able to transfer the meta data from one Apple ID to another. Once you switch to another Apple ID the information associated with the old Apple ID will be gone except for physical content on the device like photos and videos." Also turn off storage optimization before doing this. With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. Make sure photo optimization is turned off. Manage your photo and video storage - Apple Support



Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac --> Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support


If another Apple ID is signed in you may need to enter the password for that ID to sign out of that ID first.


Click on this link to learn how to 'Sign in with your Apple ID' --> Sign in with your Apple ID - Apple Support




Family Sharing

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