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Without iTunes on my Mac (it’s not available anymore) how can I reset my sons iPad which he has forgotten the passcode to? I plug it in to my Mac but finder won’t pick it up because it’s locked.
iPad Pro (5th generation)
Expanding upon Demo’s existing guidance…
A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device.
You may find this support page to be helpful:
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
iOS/iPadOS 15.2 or later with a forgotten Passcode
Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.
iPadOS 15.1 and earlier - and all devices that are Disabled
If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:
Genius Bar Reservation and Apple Support Options - Apple
If you iPad is not recognised when connected to your computer, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try using the USB Type-A port of the computer.
If difficulties persist, this support page may help with troubleshooting:
If your computer doesn't recognize your iPhone or iPad - Apple Support
AppleID
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
Expanding upon Demo’s existing guidance…
A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device.
You may find this support page to be helpful:
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
iOS/iPadOS 15.2 or later with a forgotten Passcode
Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.
iPadOS 15.1 and earlier - and all devices that are Disabled
If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:
Genius Bar Reservation and Apple Support Options - Apple
If you iPad is not recognised when connected to your computer, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try using the USB Type-A port of the computer.
If difficulties persist, this support page may help with troubleshooting:
If your computer doesn't recognize your iPhone or iPad - Apple Support
AppleID
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
If the procedure is done properly, you should see the device on the Finder. I copied this from the Apple support that I posted above. Notice it mentions the Finder.
Step 4: Restore your iPhone
Have you even tried the steps in the article?
I read those instructions but iTunes is not available anymore. So the computer won’t pick up the iPad in finder.
How do I reset my disabled iPad using my Mac?
