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Removing Activation Lock

I recently sold my iMac 27" and the buyer has moved away. He just contacted me and apparently, the activation lock is still on the iMac. I thought I removed it, but I guess I didn't. Anyway, I am trying to remove the Activation Lock so that he can recover and install fresh. Do I just simply delete the device from my account on icloud.com or do I need to remote erase it? Any help would be greatly appreciated.

iMac 27″, macOS 10.15

Posted on Jun 22, 2023 9:45 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2023 9:48 AM

Have a look at the recommendations in this article --> What to do before you sell, give away, or trade in your Mac - Apple Support


and


Activation Lock for Mac - Apple Support


3 replies

Removing Activation Lock

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