I upgraded my iCloud plan but I'm being charged for the old plan too

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Level 1

5 points

I upgraded my iCloud plan but I'm being charged for the old plan too

If I have upgraded my iCloud from 50 GB for $.99 a month to 200 GB for $2.99 a month, shouldn't I stop being charged the $.99 a month???

[Re-Titled by Moderator]

iPhone 5c, iOS 10

Posted on Jun 22, 2023 4:44 PM

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Answer 1

Top-ranking reply

dialabrain

Level 10

124,397 points

Jul 1, 2023 11:29 AM in response to Ojaiquilter

One would think so. But I would contact Apple iCloud+ Support for a definitive answer.

https://getsupport.apple.com/solutions

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Answer 2

Mrchem

Level 1

20 points

Jul 1, 2023 11:29 AM in response to Ojaiquilter

This would happen if both of them are going through different credit/debit cards. I've found that different payment methods sometimes confuses Apple Pay .But do contact the payment support team and they'll take care of this.

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Answer 3

Tomg49

Level 1

8 points

Jul 1, 2023 11:29 AM in response to Ojaiquilter

I pay $0.99 for the 50 Gig and I upgraded to 2 T...yet still being charged ..the $.99 now almost 1 year now...I tried contacting Apple Support...They just blew it off as its only 99 cents what the beef....

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I upgraded my iCloud plan but I'm being charged for the old plan too

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