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anike225 Author

Level 1

4 points

My App Store and iTunes are disabled

My App Store and ITunes are disabled

Posted on Jun 25, 2023 10:02 AM

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Top-ranking reply

Level 10

417,739 points

Posted on Jun 25, 2023 10:03 AM

Hello,

With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support

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Top-ranking reply

Level 10

417,739 points

Jun 25, 2023 10:03 AM in response to anike225

Hello,

With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support

If it is another reason, post with more details.

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My App Store and iTunes are disabled

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