my ipone 12 battery will not hold a charge

It is several factors that can cause your iPhone to not hold a charge.

Those factors include:

• It can be an over-used charging port
• faulty charging accessories (cable, adapter)
• After-market/non-genuine charger accessories

or

• Bad battery- battery will need to be replaced.

To check Battery health, please go to:

Settings > Battery > Battery Health & Charging > view the Maximum Capacity %

*Please note: If your battery falls under 80%, please consider a battery replacement at your nearest Apple store. (The average cost for replacement is $89 USD or free with an Apple Care+ warranty)

If you have any additional concerns with your Iphone's performance, you may contact Apple support at any time to acquire assistance from an Apple Support Rep to resolve your issues.

Best of Luck!

Jackie.

Then, it is time to make an appointment at the Apple Store or visit an authorized Apple Service shop to let them run some tests on the battery and replace it if necessary.

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