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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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AirPods Max not turning on

When I put my AirPods Max on It won’t turn on right away. I have to reset it and try to get it to turn on. this never used to happen it just started happening a few days ago. And sometimes when I am listening to music it randomly shuts off and disconnects. Does anybody know how I can fix this?

AirPods Max

Posted on Jun 29, 2023 6:25 AM

Reply
1 reply

Jul 4, 2023 7:32 PM in response to chace226

Hi chace226

welcome to the Apple (user-to-user) Community.


Re: "AirPods Max not turning on"


Wondering if Apple support's online article (link below) may help:

How to:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

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Trouble-shooting:

Check if a speck of wax or dust could be causing trouble:

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


What to do: If your AirPods won't connect - Apple Support


How to: Charge your AirPods and learn about battery life - Apple Support

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You might want to check that you are only connecting AirPods to one device at a time. (Eg may not be switching between multiple devices.)


      See if turn off / turn on bluetooth helps

      or Switch your AirPods to another device - Apple Support

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Your iPhone (or Mac / device you use) may need updating to the latest compatible iOS version. Eg: About iOS 16 Updates - Apple Support (says iOS 16.5.1 is the latest)


(The firmware on the AirPods can then be updated automatically when paired).

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More Support if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

AirPods Max not turning on

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