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Level 1

4 points

Cannot access old account

My phone was stolen and I can’t access my old Apple id

Posted on Jun 30, 2023 9:54 PM

Top-ranking reply

Level 10

417,811 points

Posted on Jul 1, 2023 4:04 AM

This support article has a list of things to do if your iPhone, iPad, or iPod touch is lost or stolen. --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

When you say you cannot access the ID, what happens when you try? What error messages do you see? Those are critical to helping you.

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