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digna256 Author

Level 1

4 points

Disabled that’s not my device

An ex-employee return the company ipad he was using and it’s disabled. How can I disable it without his information?

iPad Pro (5th generation)

Posted on Jul 2, 2023 5:43 AM

Top-ranking reply

Niel

Level 10

731,363 points

Posted on Jul 2, 2023 5:54 AM

Click here and follow the instructions. Restoring the iPad requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.

If you encounter the activation lock afterwards, submit an unlock request as described in the Related Article above.

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Disabled that’s not my device

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