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royce243 Author

Level 1

4 points

I can’t redownload

I try to redownload it says that I have a billing issue even though my card is correct

Posted on Jul 5, 2023 6:09 PM

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Top-ranking reply

Level 10

208,965 points

Posted on Jul 5, 2023 11:09 PM

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3 ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

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1 reply

Top-ranking reply

Level 10

208,965 points

Jul 5, 2023 11:09 PM in response to royce243

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3 ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

Reply

I can’t redownload

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