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Level 1

4 points

My iPhone does not pop up on iTunes app on my windows PC

My iPhone is having issues. What do I do ?

[Re-titled by Moderator]

Posted on Jul 7, 2023 2:32 PM

Top-ranking reply

Level 10

208,965 points

Posted on Jul 7, 2023 3:03 PM

Troubleshooting:

Turn your iPhone On and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily while you connect your iPhone.

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