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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hey ive been having a problem where i have deleted the app Tiktok but is still appears in settings (in the bery bottom where all apps are listed and you can change setting of the app like notifications, etc.) but not in iphone storage. It says in appstore i have the app because it says open but it doesnt do anything. Im practically stuck because i cant delete it because its not in iphone storage, and i really want to re download tiktok.
safarijungle wrote:
Yeah in settings it appears as the grey icon
If you see the app showing as the grey grid, it's stuck between installed and not-installed.
AFAIK, the only way to fix that is backup, reset, and reload.
You might not want that, but it will also get you a backup of your data and contents.
safarijungle wrote:
Yeah in settings it appears as the grey icon
If you see the app showing as the grey grid, it's stuck between installed and not-installed.
AFAIK, the only way to fix that is backup, reset, and reload.
You might not want that, but it will also get you a backup of your data and contents.
willa39 wrote:
Tell me how to close an app that is deleted but says “open” in the App Store. I want to reinstall to my Home Screen but I can’t because the app is open.
Try a forced restart, and check again:
Force restart iPhone - Apple Support
If that does not clear this, do you see these shown where the app icon should be?
if so, backup, factory reset, and re-load:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support (links to backup & restore)
Try a forced restart, and check again:
Force restart iPhone - Apple Support
If not, backup and reset and restore:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support (links to backup & restore)
willa39 wrote:
Tell me how to close an app that is deleted but says “open” in the App Store. I want to reinstall to my Home Screen but I can’t because the app is open.
The app can be deleted from your Home Screen, but still in the App Library. In this case the App Store will say "Open". It does not mean that the App is currently open, it just means it will open it from the App Library. You can find the app in the library and put it back on any one of your home screens.
Find your apps in App Library on iPhone - Apple Support
Hello I’ve turned it off but nothing has happened, it still appears as open on the appstore.
safarijungle wrote:
Hello I’ve turned it off but nothing has happened, it still appears as open on the appstore.
Okay, and the app is not visible on any pages and any folders?
If you use the search function, dies the app show up?
Also look for an app with an icon like this:
Find the app? Or the “grid” icon?
The app does show up but when i click it, it directs me to the appstore where again it says “OPEN” but the app is not in my iphone storage because i deleted it but it still appears in the very bottom of setting where all apps are listed.
Yeah in settings it appears as the grey icon, but again the app isnt installed because its not in my iphone storage but its in the very bottom of settings where all apps are listed. I tried looking it up but it directs me to appstore where again it says OPEN but the app is nowhere to be found. As much as possible i do not want to reset the phone.
If Screen Time, or Focus, or Parental Controls is enabled, disable that, and look again.
The app store app cannot be deleted, but it can be hidden.
Tell me how to close an app that is deleted but says “open” in the App Store. I want to reinstall to my Home Screen but I can’t because the app is open.
App store says “OPEN” but app is deleted.
