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My App Store and iTunes accounts have been disabled

My App Store and iTunes accounts have been disabled. I have a new credit card but I’ve updated my info and I have a new password.

iPhone 14 Pro, iOS 16

Posted on Jul 15, 2023 4:28 PM

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Question marked as Top-ranking reply

Posted on Jul 15, 2023 4:30 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



4 replies
Question marked as Top-ranking reply

Jul 15, 2023 4:30 PM in response to Rosaleewho

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



My App Store and iTunes accounts have been disabled

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