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orange1941 Author

Level 1

5 points

How to speak to Apple support

I requested a refund from Apple for a subscription purchase and a profit purchase. I received an email fro

Apple support instructing me to sign into Report a Problem and click on "Status of Claim". When I go to Report a problem, there is no place stating Status of Claim. How do I find my ststus?

iPhone 11, iOS 16

Posted on Jul 17, 2023 7:54 AM

Top-ranking reply

Jeff Donald

Level 7

23,167 points

Posted on Jul 17, 2023 8:12 AM

Please review this section I copied and pasted from the support article linked below.

>> How to check the status of your refund request

Go to reportaproblem.apple.com and sign in with your Apple ID.
Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests.
To see the status, tap or click Pending. <<

Check the status of a refund for apps or content that you bought from Apple - Apple Support

Please contact Apple Support at 1-800-MY-APPLE

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How to speak to Apple support

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