How do I undo the damage of a beta iOS and downgrade to the latest public iOS?

How do I undo the damage of a beta iOS and downgrade to the latest public iOS?

iPhone 14 Pro, iOS 17

Posted on Jul 17, 2023 8:50 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 10:01 AM

By uninstalling the beta software version, as per these instructions:--> How to uninstall iOS or iPadOS beta software

For any further questions about this matter, please contact Apple Beta Software Program, or join Apple Developer forums.

Regards

Giulio

12 replies

Jul 17, 2023 2:52 PM in response to LongIslandApplePickers

If you installed the Public/Customer beta, Apple will not provide you any support on resolving issues doing so. That was clearly stated when you elected to install the beta software. On the other hand, if you are a member of the Apple Developer Network and installed a Developer beta version, you should already know how to contact Apple for assistance.


Regardless, you can still try contacting Apple Support if you want to. I'm pretty sure that they will tell you the same things as the two other responders have been telling you. Anyway to reach Apple Support, just select the "Support" link on the lower left-hand side of this forum's web page.


To your original question, in order to remove the beta and install the latest released version, you will need to restore your iPhone. That process will completely erase it and requires that you have a Mac to actually accomplish that. Since you don't have one handy, you may want to consider asking a friend or relative to see if you can borrow one from them. Alternately you can visit your local Apple Store or Apple Authorized Service Provider for assistance with this. Regardless, you will not be able to resolve the data loss for those last six months.


Ref: Apple Beta — Restore Shipping Software

Jul 17, 2023 10:01 AM in response to LongIslandApplePickers

Then you will not be able to restore all your data. You will only be able to get back whatever was stored in the backup 6 months ago.


Sorry there is no way to maintain all your data at this point. Installing Betas should only be done by people prepared to handle the issues and problems it will not doubt have and cause. It is not a public release, and is not meant for the general user base to install.


We cannot discuss the Beta here any further as it is not allowed per the NDA and terms of the Beta you agreed to when installing it. Sorry.


Apple Beta Software Program

Is the public beta software confidential?

Yes, the public beta software is Apple confidential information. Don’t install the public beta software on any systems you don’t directly control or that you share with others. Don’t blog, post screen shots, tweet, or publicly post information about the public beta software, and don’t discuss the public beta software with or demonstrate it to others who are not in the Apple Beta Software Program. If Apple has publicly disclosed technical information about the public beta software, it is no longer considered confidential.

Read our Terms for full details

 No Support and Maintenance; Future Products. During your participation in the Beta Program or in a particular seed, Apple is not obligated to provide you with any maintenance, technical or other support for the Pre-Release Software. If, at Apple’s option, such support is provided, it will be provided in addition to your normal warranty coverage for your computer and/or device. You agree to abide by any support rules and policies that Apple provides to you in order to receive such support. You acknowledge that Apple has no express or implied obligation to announce or make available a commercial version of the Pre-Release Software to anyone in the future. Should a commercial version be made available, it may have features or functionality that are different from those found in the Pre-Release Software licensed hereunder.


Jul 17, 2023 3:14 PM in response to Tesserax

Tesserax wrote:

If you installed the Public/Customer beta, Apple will not provide you any support on resolving issues doing so. That was clearly stated when you elected to install the beta software. On the other hand, if you are a member of the Apple Developer Network and installed a Developer beta version, you should already know how to contact Apple for assistance.

But if they installed the Developer beta without being part of their Apple Developer Network, then Apple will also not offer any assistance or support.


The fact they are posting here with this issue, is a fairly good indicator they acquired the beta outside of the proper channels. Which again, precludes us from helping beyond posting the removal instructions.


Jul 18, 2023 7:42 AM in response to Phil0124

please stop with this ‘clearly stated’ nonsense; it’s a cell phone not a life insurance policy. If anyone reads that stuff then they need to get out more. I’m simply looking for help and your suggestions involve having a Mac and erasing my phone; these are not useful. I don’t have a Mac and the last agent had me erase my phone and it simply loaded the beta again minus the settings I had established. I simply want to erase this iOS and find a link to the current public iOS (not through default software update settings)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I undo the damage of a beta iOS and downgrade to the latest public iOS?

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