You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iPhone continuity camera not working

iPhone continuity camera appears no longer to work on ios 16.5.1 (c). When I run Facetime on Mac, and choose iPhone camera, the iPhone displays a black screen with only two options PAUSE or DISCONNECT, neither of which buttons does anything. About ten seconds later the link is broken and the iphone returns to the home. I'm on iPhone 13 Pro, and this worked a week or so ago when I first tested it, so it looks as if the latest iOS update has broken the feature.


Any ideas?

Posted on Jul 18, 2023 4:23 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2024 5:29 PM

Hey guys! I'd been struggling with the same issue for a few days.


I tried restarting my phone, erasing network settings, restarting my mac, but nothing worked.


WHAT DID WORK: turning off my VPN!


If you've been having the same issue, and have a VPN, that might be the cause of the black screen.

16 replies
Question marked as Top-ranking reply

Apr 30, 2024 5:29 PM in response to baldoyler

Hey guys! I'd been struggling with the same issue for a few days.


I tried restarting my phone, erasing network settings, restarting my mac, but nothing worked.


WHAT DID WORK: turning off my VPN!


If you've been having the same issue, and have a VPN, that might be the cause of the black screen.

Dec 19, 2023 8:33 AM in response to baldoyler

I have the same issue.

Looks like it is an MacOS / iOS update problem.


It is not an issue of connecting or getting Continuity Camera to show up as a device for the app that would want to use it as camera or mic input. That all works fine. - There is simply no video stream delivered once the connection is established. Black is all you get.


[Edited by Moderator]

Jan 8, 2024 9:52 PM in response to baldoyler

Hello baldoyler,

You're right, there have been reports of iPhone Continuity Camera not working properly on iOS 16.5.1. first Install the latest software updates for both your iPhone and Mac. This includes any macOS updates, iOS updates, facetime app update.


Check for these settings:

iPhone: Go to Settings > General > AirPlay & Handoff. Check if "Continuity Camera" is turned on.

Mac: Go to System Preferences > Bluetooth and check if your iPhone is connected under "Devices.

Both devices are connected to the same Wi-Fi network and have Bluetooth enabled

If your Mac is using AirPlay or Sidecar, Continuity Camera might not work wirelessly


If none of these works try Reset Network Settings On your iPhone, go to Settings > General > Transfer or Reset iPhone > Reset. Choose "Reset Network Settings." This will erase saved Wi-Fi passwords and network settings.


Apr 9, 2024 7:37 AM in response to baldoyler

In my case, I just solved with a reboot.

After rebooting the Mac and iPhone, it worked.

I'm pretty sure the iPhone reboot did it.


This morning, Continuity Camera stopped working on my OBS and video calls. Yesterday, it had worked just fine.


Disabling and re-enabling Continuity Camera in my iPhone did not work, nor did reconnecting to the same wifi, checking Bluetooth connectivity, or rebooting the Mac.


After rebooting my iPhone, it worked just fine.


(For reference, MacBook Pro 16 M1 Pro 2021 with MacOS 13.6, iPhone 15 Pro Max with iOS 17.4.1)



Aug 4, 2024 2:19 PM in response to baldoyler

I had a 2017 MacBook Pro running Ventura and it worked fine even though it's on the black list of non airplay computers, used Streamlabs showed up fine, Now with 2023 M2 MacBook Pro Sonoma it will not work just seeing black screen no VPN, and all device restarted, no sidecar...Desk view not working either...even used the same wifi and still nothing... It seems like Sonoma is having the issues...I had seamless integration with Ventura now lagging and issues with Sonoma Version 14.5 (23F79)

Aug 14, 2024 7:16 AM in response to baldoyler

FWIW, my Continuity camera stopped working after a year or more of using this feature where the camera wasn't listed as an option at all. I tried all of the troubleshooting steps provided here, but what I think resolved my issue was ensuring I didn't have any other app on my phone open that was using the camera. In other words, the Camera app was open on my phone and as soon as I closed it, the phone showed up as an option in Zoom on my MCB

Sep 18, 2024 8:14 AM in response to baldoyler

I have had this issue for a long time. I only just found a solution for it today. The problem I had with it the iPhone not being detected by the Mac when starting Facetime stemmed from the "Privacy & Security" Settings. FaceTime was listed as an approved application under the bluetooth section. However I toggled it on and off and that seems to have resolved the issue. You may even want to try removing FaceTime and then adding it back in to see if that clears on the issue.


I hope this helps.

iPhone continuity camera not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.