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Subscription

I canceled a subscription a couple weeks ago and it shows as inactive now . But i'm still getting charged for it and i don't know how to stop it from charging me .

iPhone 13, iOS 16

Posted on Jul 19, 2023 8:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 8:47 AM

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online âž” If you want to cancel a subscription from Apple - Apple Support or this video will only tell you how to do it on an iPhone âž” https://www.youtube.com/watch/XXx-J-ueCtE


Notes:

• You might need to scroll down to find the Cancel Subscription button.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


If you still have problems, contact Apple online using this page âž” Choose your country or region - Official Apple Support Select your country, then a product. Alternatively, see a list of Apple phone numbers around the world âž” Contact Apple for support and service - Apple Support



2 replies
Question marked as Top-ranking reply

Jul 19, 2023 8:47 AM in response to AlexParts

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online âž” If you want to cancel a subscription from Apple - Apple Support or this video will only tell you how to do it on an iPhone âž” https://www.youtube.com/watch/XXx-J-ueCtE


Notes:

• You might need to scroll down to find the Cancel Subscription button.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


If you still have problems, contact Apple online using this page âž” Choose your country or region - Official Apple Support Select your country, then a product. Alternatively, see a list of Apple phone numbers around the world âž” Contact Apple for support and service - Apple Support



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