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Level 1

4 points

iPhone repair

I’m sending a phone in to be repaired, I am unable to erase the device prior, because the display is illegible. Will this cause problems?

iPhone 11

Posted on Jul 19, 2023 2:10 PM

Top-ranking reply

Level 10

418,819 points

Posted on Jul 19, 2023 2:23 PM

If you think there's a possibility it can still turn on and connect to the internet, try erasing it via iCloud.

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