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When trying to add a free app to iPad, I get a message saying "Your account has been disabled in the App Store and iTunes." How can I fix that!

When trying to add a free app to iPad, I get a message saying "Your account has been disabled in the App Store and iTunes." How can I fix that!


iPad, iPadOS 16

Posted on Jul 19, 2023 6:52 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 6:53 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



1 reply
Question marked as Top-ranking reply

Jul 19, 2023 6:53 PM in response to LouisBo

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



When trying to add a free app to iPad, I get a message saying "Your account has been disabled in the App Store and iTunes." How can I fix that!

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