You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charged for Apple storage plan but don’t have it.

I’ve been paying $9.99 for the 2TB storage plan for months. Yesterday I received my Monthly Receipt, and also an email from Apple asking if I want to UPGRADE to the very plan I’ve been paying for.

So basically I’ve been paying $9.99 for over a year for a service I cannot access.

I only have 1 Apple ID.

How to do get this corrected/reimbursed with a human being as painless as possible?

I appreciate any help y’all!

iPad Air, iPadOS 16

Posted on Jul 19, 2023 7:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 12:51 AM

Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



1 reply

Charged for Apple storage plan but don’t have it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.