Having Face ID issue on my iPhone

Hello bilnirbhay,

We see you've posted a concern with your Face ID. You don't mention what the specifics about what the issue is. Do you see a particular alert or error?

For general troubleshooting, that will resolve many Face ID issues, start with the steps in this helpful article: If Face ID isn't working on your iPhone or iPad Pro

Reply back with any questions as you walk through those steps and other details about the issue if it still hasn't resolved. We look forward to hearing back from you.

Best regards.

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

you probably just need to give it a good wipe, or it’s believed that Face ID won’t work if u get ur screen replaced at an unofficial repair place, maybe that could be the cuase