HOW CAN I GET A REFUND ON MY IPHONE PURCHASE?

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Level 1

4 points

HOW CAN I GET A REFUND ON MY IPHONE PURCHASE?

II recently bought an iPhone 13. I put my card in and made the purchase. Minutes later I received an email saying that there was a problem with the payment. The mail said that it is better that I use another card to complete the purchase and receive the product. But the problem is that they had already charged me $40 to the first card. I placed the other card to get the product. The problem is that on that card they also charged me the $40 dollars. How can I get that money back?

iPhone 13 mini, iOS 16

Posted on Jul 23, 2023 10:16 AM

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Answer 1

Top-ranking reply

Libby101a

Level 4

2,386 points

Jul 23, 2023 10:18 AM in response to Chavi15

The payment comes from the bank your card is issued through. I would suggest whatever store you made the purchase through that you reach out to them if the charge doesn't fall off. If the store doesn't fix the issue then reach out to your bank and they'll take care of it for you.

Good Luck!

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HOW CAN I GET A REFUND ON MY IPHONE PURCHASE?

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