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im trying to add a new payment method. when i go to delete my current card the "add payment method" box is greyed out and wont let me tap it

Please help with assistance

Drew’s iPhone 13

Posted on Jul 25, 2023 10:44 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2023 10:48 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



1 reply
Question marked as Top-ranking reply

Jul 25, 2023 10:48 AM in response to honeygirl13

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



im trying to add a new payment method. when i go to delete my current card the "add payment method" box is greyed out and wont let me tap it

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