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My phone is not connecting to my car

My iPhone used to connect to my car and I was using YouTube etc. Now it’s not connecting and showing iPod connected only

iPhone 11, iOS 16

Posted on Jul 30, 2023 3:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 30, 2023 3:35 AM

Hi there,


Please follow these steps to see if you can fix this issue for yourself


From this apple support article: If you need help with CarPlay - Apple Support


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:

  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
  2. Restart your iPhone and your car. 
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
  6. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.



1 reply
Question marked as Top-ranking reply

Jul 30, 2023 3:35 AM in response to Kajal29

Hi there,


Please follow these steps to see if you can fix this issue for yourself


From this apple support article: If you need help with CarPlay - Apple Support


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:

  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
  1. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
  2. Restart your iPhone and your car. 
  3. Make sure that Siri is on.
  4. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
  5. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
  6. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.



My phone is not connecting to my car

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