You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

New 4K AppleTV remote will not turn LG tv on and off

I’m setting up a new 4k appleTV on my LG TV.

he remote controls the volume but will not turn the TV on or off.

Any ideas?

Posted on Jul 30, 2023 1:03 PM

Top-ranking reply

Community+ 2024

Level 10

143,118 points

Posted on Jul 30, 2023 4:28 PM

Verify that CEC has been activated on both devices. LG may use its own trade name for that (SimpLink).

For the Apple TV box: Settings﹥Remotes and Devices﹥Control TVs and Receivers﹥On

For the TV: See its manual.

Also note that the power button may need to be pressed down for slightly longer, to distinguish from accidental touching.

View in context

Similar questions