You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
For several months, this Mac has been randomly freezing, no particular pattern. The only way to get back in operation is to shut down, pull out the cord, then restart.
There is a Malwarebytes program that is at the top of my screen and I am unable to find it when I search. Those huge bat wings look rather menacing and maybe that's the problem.
Attached is an etrecheck report.
iMac 27″, macOS 13.5
lowcountryguide wrote:
For several months, this Mac has been randomly freezing, no particular pattern. The only way to get back in operation is to shut down, pull out the cord, then restart.
There is a Malwarebytes program that is at the top of my screen and I am unable to find it when I search.
<Rosemary Staples Etrecheck Ventura 13.5.log>
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
unplug all third party peripherals when testing
See if there is anything here for your third party—
Remove icon from MacBook Air status menu
Can't remove icon from menu bar after install/uninstall
Malwarebytes for Mac menu bar access
lowcountryguide wrote:
For several months, this Mac has been randomly freezing, no particular pattern. The only way to get back in operation is to shut down, pull out the cord, then restart.
There is a Malwarebytes program that is at the top of my screen and I am unable to find it when I search.
<Rosemary Staples Etrecheck Ventura 13.5.log>
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
unplug all third party peripherals when testing
See if there is anything here for your third party—
Remove icon from MacBook Air status menu
Can't remove icon from menu bar after install/uninstall
Malwarebytes for Mac menu bar access
Thanks!
Rosemary
Minor observation to add to previous suggestions.
Update the somewhat and possible outdated version of com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-09-15)
hi, did you manage to solve the problem? And How ?
Mac Ventura 13.5 freezing
