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my phone was blocked by scammers

   I put my gadget in an ad for sale. One person wrote what he would buy, but first he wanted to check his icloud. I asked to enter, and another icloud went on my Iphone 11. Then they blocked me.


айфон 11

Posted on Aug 1, 2023 7:04 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2023 7:38 AM

By entering their information you essentially gifted the device to the controller of that account.


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support




1 reply
Question marked as Top-ranking reply

Aug 1, 2023 7:38 AM in response to birzhan113

By entering their information you essentially gifted the device to the controller of that account.


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support




my phone was blocked by scammers

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