You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant retrive my apple id despite inserting my details i used to create it for recovery , what is the way foward now to help ulock my iphone x please?

cant recover my apple id despite all the effort ive done by inserting my details which i sused to register the apple account to allow me access my iphone x. Kindy anyone who can assist please come through coz ive tried to no avail


Windows, Windows 10

Posted on Aug 1, 2023 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2023 8:48 AM

Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



1 reply
Question marked as Top-ranking reply

Aug 1, 2023 8:48 AM in response to koriga

Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



cant retrive my apple id despite inserting my details i used to create it for recovery , what is the way foward now to help ulock my iphone x please?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.