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Level 1

4 points

how can i use my face ID again

my face ID is disabled

Posted on Aug 2, 2023 1:17 PM

Top-ranking reply

Level 10

418,915 points

Posted on Aug 2, 2023 1:21 PM

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple

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