this feature isn't available with the apple id you're currently using

Just solved this issue on my machine. I had our Building Tech delete all the apps that I could not update. (The problem was the apps were installed with the Admin appleID.

Once they were deleted, I could reinstall them with my Apple ID.

Hello rayo123,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get users that have Managed Apple IDs to access certain things, as they get an error message. This could be expected behavior for services like Photos, iMessages, and other personal iCloud data. This could also be a setting in Apple Business Manager, so please see this info:

"Service access with Managed Apple IDs

Because Managed Apple IDs are owned by the organization, certain features are disabled.

Note: Not all of these services are available in all countries or regions.

Services

Supported operating system

Description

Apple Pay

iOS

iPadOS

macOS

The user can’t use Apple Pay.

Continuity

macOS

The user can’t access the following services:

* Sidecar

* Markup

* Sketch

* Camera

* Universal Control

Find My

iOS

iPadOS

macOS

Web

The app appears, but the user can’t use it.

Freeform

iOS

iPadOS

macOS

Users can’t see collaborator cursors or the collaborator list and updates from other participants appear in batches.

Home

iOS

iPadOS

macOS

The user can’t add HomeKit devices to the Home app.

Media services

iOS

iPadOS

macOS

Web

The user can’t access the following services:

* Apple One

* Apple Arcade

* Apple Music

* Apple Music radio

* Apple Fitness+

* Apple News+

* Apple TV+

News Publisher

macOS

Web

The user can’t use News Publisher to manage channels in Apple News.

Specific iCloud features

iOS

iPadOS

macOS

Web

The user can’t access the following services:

* iCloud Mail

* iCloud Family Sharing

* iMessage (allow in iCloud)

* iCloud+ services: (Private Relay, Hide My Email, Custom Email domain, Advanced Data Protection)

* iCloud Keychain (although keychain items are saved and restored on Shared iPad devices)

Allows browsing but not purchasing, paid or free in:

* App Store

* iTunes Store

* Apple Books"

And that info is from this Apple resource that has more details: Use Managed Apple IDs in Apple Business Manager - Apple Support

If you need more help with Apple Business Manager, please see this page: Get Support for Apple Business Manager - Apple Support

Cheers!

If anyone is using Apple Business Manager and Intune, I would double check that your Apple VPP Token is valid in Intune. For us, the token was active but was showing invalid in its properties. We downloaded a new token from ABM and re-linked it into connectors and tokens. There was an option for apps to automatically update during setup. We then did a manual sync on our devices and the app updated.

Also, if you go into the specific app's assignments at the bottom of the properties tab in Intune, you can set a device or user to require a certain app. This helps if you end up having to uninstall (below that) the app and install it back which would then download the most current version of the desired app.

It took a couple of hours with Apple support, but we figured out the problem. You can see the symptoms I posted in my earlier post. Here's another screenshot showing that there were 2 accounts (a .com and .edu) signed into App Store, Books, and News... and one account additionally listed Music and TV. I wanted to keep the .edu account and remove the .com.

I had been trying to sign out of the App Store, but was receiving the error messages posted by the OP.

I had already gone to the Music app and found that I was signed in with the .com account. I signed out.

Then, during my support call the Apple rep got me to open the Books app... something I don't think I've ever done. Sure enough, Books showed that my .com account was signed in. I was able to sign out from Books and -jackpot- the .com account disappeared from the screenshot above and my App Store went back to being signed into the .edu account!!!

Hi there, unfortunately we have the same experience on our macs.

Our Apple ID's are managed with the apple business manager.

Our employees cannot update apps over the app store.

Is there any trick to reactive this?

I'm getting that as well for Managed Apple IDs when they try to update the Apps via the App Store. This has never been an issue before today.

I'm getting that exact same error in the App Store for managed Apple ID's. The posting above from jdo_apple confuses me becuase it seems to intimate that the feature is unavailble to Managed ID's, but how can that be?

Same here, our business account manager has not changed anything, and all of a sudden we're unable to update our apps in the App Store.

I ran into this issue with some laptops that I am trying to deploy. I can't tell from this discussion if this is a bug or intended functionality. Elsewhere I have seen that app updating is a feature that should be in the MDM that may or may not actually be there, so you may be unable to update apps at all. This seems like a pretty big issue that only effects a small set of customers.

Looking at that list of disabled features, I am not sure I want Managed Apple IDs at all.

Elsewhere I read that Apple Business Essentials has update settings of Automatic download or Automatic Install but I can't even find those settings.

Hy everyone,

We have the same probleme here.

We use Apple School Manager for our appleid managed.

We use Meraki as MDM

We tried removing MDM settings on an iPad and update an app and still having this message "this feature isn't available with the apple id you're currently using".

The removing app and install again work but if we have to do it in all apps every time an update is needed it's not a good workaround.

If someone have a solution :)

I'm having the same problem and I've confirmed that my mac is not being managed by ABM.

$ profiles status -type enrollment
Enrolled via DEP: No
MDM enrollment: No

When I click on account info, it prompts me to login to Microsoft...

After logging in, I get this message