Airpods Max Color Change

I bought A Sky Blue Airpods Max from the official apple amazon shop yesterday, is there a chance i can go to an actual apple store to replace my sky blue airpods max for a green airpods max? Do they allow you to exchange colors in an apple store if you bought it from amazon?

AirPods Max

Posted on Aug 6, 2023 10:09 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 5:16 PM

Hey there, Denzel1227.


If you're in the US, part of the return and exchange policy reads as below:


"Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy."


You can get the full policy and additional information on the Returns & Refunds. So based on the above blurb, you'll likely need to exchange them through Amazon.


Take care.

1 reply
Question marked as Top-ranking reply

Aug 7, 2023 5:16 PM in response to Denzel1227

Hey there, Denzel1227.


If you're in the US, part of the return and exchange policy reads as below:


"Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy."


You can get the full policy and additional information on the Returns & Refunds. So based on the above blurb, you'll likely need to exchange them through Amazon.


Take care.

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Airpods Max Color Change

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