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I can’t access my iPhone to turn off find my phone! I need to submit a claim

My iPhone is damaged and it will not turn on. I need to remove it so the Find my phone is off on this device.

how do I do this

Posted on Aug 7, 2023 4:20 PM

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23,951 points

Posted on Aug 7, 2023 4:27 PM

Review this Support Article and follow the instructions on how to remove a device that you no longer have.

Activation Lock will then be disabled, but that does not seem to matter since you are unable to use the device anyway.

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