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help with downloading apps

ive been trying to download apps on my phone. i tells me to verify my payment ive clicked none for payment and still nothing still have to verify this is ridiculous never been so close to switching to android

iPhone XR, iOS 16

Posted on Aug 13, 2023 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2023 5:21 AM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. Free apps has also In-app pruchase.


Verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


2 replies
Question marked as Top-ranking reply

Aug 13, 2023 5:21 AM in response to mikalagolbach

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. Free apps has also In-app pruchase.


Verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.

If your card is not accepted as a paymenf method, you need to contact your bank.


Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


Aug 13, 2023 5:23 AM in response to mikalagolbach

Hey,

If you're facing issues downloading apps on your iPhone XR and you've selected "None" for payment, here's what you can try:

  1. Check Apple ID Payment Info: Go to Settings > [Your Name] > Payment & Shipping. Ensure that your payment information is set to "None." If it's already set to none, try changing it to a payment method and then back to none.
  2. Sign Out and Sign In Again: Go to Settings > [Your Name], scroll down, and tap "Sign Out." Sign in again with your Apple ID.
  3. Restart your iPhone: Sometimes, a simple restart can resolve minor issues. Hold down the power button until you see the slider, then turn your phone off and on again.
  4. Update iOS: Make sure your iPhone is running the latest iOS version. Go to Settings > General > Software Update to check for updates.
  5. Network Connection: Ensure you have a stable and active internet connection. You might want to switch between Wi-Fi and cellular data to see if that helps.
  6. App Store Cache Clear: Open the App Store, tap on your profile picture in the top right corner, and scroll down to find and tap on "Sign Out." Then sign back in and try downloading the app again.


For more details, please check the links below:

help with downloading apps

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