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A picture of the keyboard is preventing me from logging on my MacBook Air

In the upper right hand corner of my Mac I see ABC next to a picture of the keyboard. This is preventing me from logging on.



[Re-Titled by Moderator]

MacBook Air 13″

Posted on Aug 13, 2023 8:28 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2023 8:41 AM

That's actually normal behavior. All my Macs have that at the log in screen. What happens when you try to sign in? If it jiggles that means the password you are entering is incorrect. Are you getting an error message?


If you forgot your password or it's not working try these steps: https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac#:~:text=Reset%20your%20login%20password%20using%20your%20Apple%20ID&text=Click%20the%20question%20mark%20next,it%20using%20your%20Apple%20ID.%E2%80%9D



If that doesn't work try this: https://support.apple.com/en-us/HT212190


3 replies
Question marked as Top-ranking reply

Aug 13, 2023 8:41 AM in response to Bevedh

That's actually normal behavior. All my Macs have that at the log in screen. What happens when you try to sign in? If it jiggles that means the password you are entering is incorrect. Are you getting an error message?


If you forgot your password or it's not working try these steps: https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac#:~:text=Reset%20your%20login%20password%20using%20your%20Apple%20ID&text=Click%20the%20question%20mark%20next,it%20using%20your%20Apple%20ID.%E2%80%9D



If that doesn't work try this: https://support.apple.com/en-us/HT212190


A picture of the keyboard is preventing me from logging on my MacBook Air

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