phone is completely dead and won't charge. has anyone had this issue? have tried 3 different plugs. was working fine before I plugged it in overnight...
Experiencing random black screens and loading issues on your iPhone 14 Pro can be frustrating, but there are several troubleshooting steps you can try to resolve the problem. Here are some common solutions you can attempt:
If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
You can return settings to their defaults without erasing your content.
If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
Backup and restore: If none of the above steps work, consider backing up your data using iCloud or iTunes, then perform a factory reset and restore your iPhone to its original state. Go to Settings > General > Reset > Erase All Content and Settings. After the reset, restore your data from the backup.
You still see a black screen after charging, force restarting, following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.
Experiencing random black screens and loading issues on your iPhone 14 Pro can be frustrating, but there are several troubleshooting steps you can try to resolve the problem. Here are some common solutions you can attempt:
If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
You can return settings to their defaults without erasing your content.
If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
Backup and restore: If none of the above steps work, consider backing up your data using iCloud or iTunes, then perform a factory reset and restore your iPhone to its original state. Go to Settings > General > Reset > Erase All Content and Settings. After the reset, restore your data from the backup.
You still see a black screen after charging, force restarting, following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.