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Level 1

4 points

can't enter passcode to phone and need to back up

phone screen un-readable and need to unlock on order to do a back up so that I can load back up onto different device for now

iPhone XR

Posted on Aug 18, 2023 12:32 PM

Top-ranking reply

Community+ 2024

Level 10

167,708 points

Posted on Aug 18, 2023 12:47 PM

Sorry, but it is already too late to back up the phone. Backups have to occur.....before....problems occur.

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