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My Apple ID 2 factor authentication has a random phone number

I was doing a two factor authentication and a number that only showed the last two digits and I knew that wasn’t mine and I checked everyone in my contacts and it wasn’t anyone. I checked all the links in here and there was nothing that worked and every time I try to get in something in the settings to fix it, it makes me do the password and the two factor authentication and the random number keeps showing up. I also tried making a new Apple ID but now when I try downloading something it makes me do the old one.

iPhone 14

Posted on Aug 18, 2023 8:42 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2023 2:36 PM

tien91e Said:

"My Apple ID 2 factor authentication has a random phone number: I can’t go into password and security: because it keeps asking me for a two factor authentication and as I said the random number keeps showing up.

———-


Get the phone number changed…

Troubleshooting a Hacked Account:


I. Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your Apple Account’s phone number to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


II. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


III. Report Items to Apple:

So, report phone call's and messages info to Apple and others. Use my User: Using the Photos App to Report Scams - User Tip

3 replies
Question marked as Top-ranking reply

Aug 19, 2023 2:36 PM in response to tien91e

tien91e Said:

"My Apple ID 2 factor authentication has a random phone number: I can’t go into password and security: because it keeps asking me for a two factor authentication and as I said the random number keeps showing up.

———-


Get the phone number changed…

Troubleshooting a Hacked Account:


I. Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your Apple Account’s phone number to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


II. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


III. Report Items to Apple:

So, report phone call's and messages info to Apple and others. Use my User: Using the Photos App to Report Scams - User Tip

Aug 18, 2023 9:04 PM in response to tien91e

tien91e Said:

"My Apple ID 2 factor authentication has a random phone number"

-------


Removing a Trusted Phone Number:

Seems you have a Trusted Phone Number to remove. So, here is how to see and remove a Trusted Phone Number...

  1. Go here: Manage two-factor authentication for your Apple ID from iPhone - Apple Support
  2. Scroll to: Add or remove a trusted phone number
  3. Proceed from there as necessary.

My Apple ID 2 factor authentication has a random phone number

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