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Level 1

4 points

I can’t log into my old account my watch is stuck too

I can’t finish setting up my watch it has my old account linked to it I don’t have my old iPhone it was stolen and this is a new apple account

iPhone 14 Plus, iOS 16

Posted on Aug 20, 2023 8:42 AM

Top-ranking reply

Level 8

42,143 points

Posted on Aug 21, 2023 1:24 AM

If you're the original owner of the watch and can provide valid proof of purchase information you can start an Activation Lock support request.

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