You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

6 points

How fix my Face ID

The cell phone fell into the water, a day ago, it started working normally, it just doesn't work with my Face ID,please help!

iPhone 11

Posted on Aug 21, 2023 4:56 PM

Top-ranking reply

Level 9

66,298 points

Posted on Aug 21, 2023 5:02 PM

You have water damage, most likely the phone will need to be replaced.

Make an appointment at the Genius Bar to have it diagnosed.

View in context

Similar questions