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my iphone safari opens on a white blank page for a few seconds and then closes

I can not do any searching or reading of websites that open with safari. I have closed the app and shut down the phone and restarted with no success.

iPhone 11, iOS 16

Posted on Aug 22, 2023 2:42 PM

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Question marked as Top-ranking reply

Posted on Dec 20, 2023 11:37 AM

I have done all those steps given;still does nothing, get a blank page with just the connection bars and the internet at the top of the page

2 replies

Aug 23, 2023 10:59 AM in response to book246

Hi book246,


Thanks for contacting Apple Support Communities!


We understand that you're unable to use Safari as it quits unexpectedly.


Restarting your iPhone is a great place to start! You can also clear website data, check any VPN settings if you have a VPN, and enable JavaScript as outlined here for additional troubleshooting: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support

"Clear website data

You can clear website data occasionally to improve Safari performance.

  1. Go to Settings > Safari.
  2. Tap Clear History and Website Data.
  3. Tap Clear History and Data to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

  1. Go to Settings > Safari > Advanced.
  2. Find the JavaScript feature.
  3. Tap the button to turn on JavaScript."


We hope this helps you.


Take care!



my iphone safari opens on a white blank page for a few seconds and then closes

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