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Removed broken device from Cloud and Sold - Now needs passcode

Hello,

I sold my old broken I-phone on ebay. It wouldnt switch on so sold it as broken.


When I sold it, I removed the device from I-Cloud (cleared down etc).


Now the person I sold it to has got it fixed but when they switch it on, a passcode is still required.


I'm assuming it's never been connected to the internet since it was fixed. The buyer has requested the passcode.


I'm a bit reluctant to provide this. Can anyone suggest another course of action?

Posted on Aug 23, 2023 5:59 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 6:09 AM

Absolutely NOT !!!


That phone STILL contains your private info as-of the date it was broken.


The new purchaser can reset the phone (which fully erases it) and re-use it.


By removing the phone from your own AppleID … you’ve upheld your part of the deal


This purchaser may be simply ignorant of the technology … but he may also be quite sophisticated and is attempting to take-over your AppleID.


Tell the purchaser to follow these instructions:


If you forgot your iPhone passcode - Apple Support


3 replies
Question marked as Top-ranking reply

Aug 23, 2023 6:09 AM in response to Scotty1903

Absolutely NOT !!!


That phone STILL contains your private info as-of the date it was broken.


The new purchaser can reset the phone (which fully erases it) and re-use it.


By removing the phone from your own AppleID … you’ve upheld your part of the deal


This purchaser may be simply ignorant of the technology … but he may also be quite sophisticated and is attempting to take-over your AppleID.


Tell the purchaser to follow these instructions:


If you forgot your iPhone passcode - Apple Support


Removed broken device from Cloud and Sold - Now needs passcode

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