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Level 1

4 points

my phone is frozen

My phone will not let me do anything. I have restarted it and now I cant even do that

Posted on Aug 24, 2023 1:48 PM

Top-ranking reply

Level 10

417,901 points

Posted on Aug 24, 2023 1:50 PM

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device turns on but gets stuck during start up, try to update it.

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase

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