why is it saying error 4013, cant update.

tiffanywilliamson Said:

"why is it saying error 4013, cant update.: update error 4013?"

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Troubleshooting 4013:

Why the Error?: This is all about an Update error and having continuous error connecting to Apple's servers.

So, you need to contact Apple Support:

1. Go here: If you See Error 9, 4005, 4013, or 4014 when you Restore your iPhone, iPad, or iPod touch - Apple Support
2. As it Reads: "If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us."

Have a look at this support article which includes error 4013

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support