You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just upgraded to a MacBook Air (Aug 23) and it is not recognizing my Apple CD drive. A CD will not insert into the drive, it pops back out.
I have it attached to a USB-USC adaptor, and other items plugged into it are working.
I have tried: switching to a different port, changing which USC device goes in which port on the computer.
MacBook Air 13″
First, I'm assuming by "Apple CD drive," you are referring to the Apple SuperDrive ... correct? If so, according to Apple, it is only compatible with the following MacBook Air models:
First, I'm assuming by "Apple CD drive," you are referring to the Apple SuperDrive ... correct? If so, according to Apple, it is only compatible with the following MacBook Air models:
Why does the Apple web page say "The Apple USB SuperDrive is compatible with Mac computers introduced in 2008 or later that don't have a built-in optical drive." OR LATER should include my new (Aug 2023) MacBook Air. Where should I seek help? I don't live near an Apple Store.
After discussion with AppleCare I confirmed that the Superdrive DOES work with the latest model of MacBook Air. However the drive was not recognized until the Mac was restarted in Safe Mode to reset the SMC. It's now working fine. [Interestingly, this problem did not occur with my wife's (slightly older) MacBook Air; it was recognized the first time it was plugged in.]
That seems right—i bought the drive in 2014 when the built-in drives went away. Looks like I will have to buy a new CD drive—for just one crucial task! Thanks for your help!
MacBook Air won't recognize external Apple CD drive
