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lyndal0812 Author

Level 1

4 points

Touch ID on new Mac 15" keeps failing

The Touch ID on my new Mac 15" will work the first few times, then stops working. I've reset it a few times. and checked for updates. Super frustrating for a Mac that is just 3 weeks old.

MacBook Pro 15″

Posted on Aug 26, 2023 9:32 AM

Top-ranking reply

ku4hx

Level 7

23,586 points

Posted on Aug 26, 2023 10:09 AM

The Touch ID feature is not designed to completely replace the password. There will be times you must enter the password to continue. Those times, the fingerprint reader will not work, but that's by design.

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Touch ID on new Mac 15" keeps failing

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