Mac Mini updated now can’t login

I updated my M2 mac mini and now I can’t get past the login screen. I had no password and it is demanding a password. What should I do?

Mac mini (M2 Pro, 2023)

Posted on Aug 27, 2023 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2023 7:53 AM

Sometime, during the update the Automatic Login gets changed - yes this can happen 😔


https://support.apple.com/en-ca/HT201476


Suggest using the Password for this computer that was using when the computer was First Setup as New.


If you can not remember the password


Reset Computer Password  for the Administrator Account Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password



1 reply
Question marked as Top-ranking reply

Aug 27, 2023 7:53 AM in response to chuckananda

Sometime, during the update the Automatic Login gets changed - yes this can happen 😔


https://support.apple.com/en-ca/HT201476


Suggest using the Password for this computer that was using when the computer was First Setup as New.


If you can not remember the password


Reset Computer Password  for the Administrator Account Password


Apple Silicon M1 / M2 Computer 


1 - Choose Apple menu > > Shut Down


1B - If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


2- Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


 3 - Press and hold the power button on your Mac until you see “Loading startup options.”


4 - Click Options, then click Continue. 


5 - Top Tool Bar >> Utilities >> Terminal


6 - Type resetpassword as one word and no spaces


7 - Press Return key


8 - Follow the prompts and remember the New Password



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mini updated now can’t login

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.