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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

Earbud speaker issue

When using my airpods, I can hear people fine, however they can't hear me clear or not at all sometimes.

Posted on Sep 1, 2023 11:26 AM

Top-ranking reply

Level 1

123 points

Posted on Sep 1, 2023 2:07 PM

Hello EvieHdz,

I understand that you are experiencing problems with your Airpods.

This problem can occur if your Airpods are dirty and thus you need to clean them. You can read more about how to clean your Airpods here:

If the problem still persists, you can try resetting your Airpods to factory settings. If you don't know how to do this, click here:

If neither suggestion works, I recommend contacting Apple Support or visiting an Apple store.

Hopefully I answered your question as best I could,

Enjoy your day!

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