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what can i do if i forgot my screen time passcode?

I can not access my apple ID in the settings app on my iPhone. It is greyed out. I am not able to make account changes since it is asking me to enter my screen time passcode and do not recall what I had set it to.

iPhone 13, iOS 16

Posted on Sep 1, 2023 4:19 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 4:50 PM

katelynn_lee_ Said:

"what can i do if i forgot my screen time passcode?: I can not access my apple ID in the settings app on my iPhone. It is greyed out. I am not able to make account changes since it is asking me to enter my screen time passcode and do not recall what I had set it to."

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Troubleshooting a Locked iPhone:


Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple Support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 
2 replies
Question marked as Top-ranking reply

Sep 1, 2023 4:50 PM in response to katelynn_lee_

katelynn_lee_ Said:

"what can i do if i forgot my screen time passcode?: I can not access my apple ID in the settings app on my iPhone. It is greyed out. I am not able to make account changes since it is asking me to enter my screen time passcode and do not recall what I had set it to."

-------


Troubleshooting a Locked iPhone:


Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple Support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

what can i do if i forgot my screen time passcode?

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