Camera is not a genuine apple product

yokaiju Said:

"Camera is not a genuine apple product[...] I've read other discussions on this a year ago but is it normal for it to happen this late into updates. Ive only had my phone for a year and never had anything replace on it.[...]"

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A Bug in the Update:

It might be a bug in the update. So, contact Apple Support. Let them know what is occurring. Perform a screensharing session with them, so they can see this firsthand, form YOUR perspective:

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there as necessary
• Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Report this to Apple:

Do your Part: Report this to Apple. Apple may not get back to you directly, but the more feedback Apple receives on this, the more they will know what is going on, and what needs to be fixed in upcoming updates.

1. Go Here: Feedback - macOS - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL to this thread.
4. Proceed from there as necessary

yokaiju Said:

"Camera is not a genuine apple product: [...]Called apple directly they did abosolutly noting for me. They basically did one diagnostic test and said well camera isnt working nothing we can do for you because my warrenty literally ended a month ago"

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:(

Get this Diagnosed:

Set up a Genius Bar Appointment at your local Apple Store. There, it will be looked at and you'll be provided with your options.