You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Adobe Acrobat reader issue

I have been sent a password protected pdf file which requires adobe acrobat reader. When I downloaded it I get a message that safari cannot open the file because it is not a valid download file. I am running Mac OS 11.7.9 on a 2014 MacBook Air. I seem to remember that there could be a problem with adobe acrobat. Any pdf I get, I can always open with preview application

MacBook, OS X 10.11

Posted on Sep 3, 2023 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2023 3:13 PM

Follow the Safari directions toward the bottom here.

Install Adobe Acrobat Reader - macOS

1 reply

Adobe Acrobat reader issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.